Privacy Policy
Effective Date: June 19, 2024
Symphony Financial ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.symphonyfinancialbahamas.com] and use our lending services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information: We may collect personal information that you provide directly to us, such as:
- Name
- Email address
- Phone number
- Mailing address
- Government-issued identification
- Financial information (e.g., bank account numbers, income details, credit history)
Non-Personal Information: We may also collect non-personal information about your interactions with our website, including:
- IP address
- Browser type and version
- Pages visited and time spent on the website
- Device information
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, operating, and maintaining our lending services
- Processing your loan applications and managing your account
- Communicating with you, including responding to your inquiries and sending administrative messages
- Sending promotional materials and other communications
- Improving our website and services
- Ensuring compliance with legal and regulatory requirements
- Protecting against fraudulent, unauthorized, or illegal activity
3. How We Share Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may share your information with other parties with your consent or at your direction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.
5. Retention of Your Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: The right to request access to your personal information that we hold.
- Correction: The right to request that we correct any inaccuracies in your personal information.
- Deletion: The right to request that we delete your personal information.
- Restriction: The right to request that we restrict the processing of your personal information.
- Objection: The right to object to the processing of your personal information.
- Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the information provided below.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes to this policy constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Symphony Financial
Email: support@sfbahamas.com
Phone: 1-242-807-7715
Address: 21 Rosetta Avenue, Nassau, New Providence.
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.